Security in the South West
since 1988

Freephone: 0800 2983278

How to get your security system installed

I want an intruder alarm - what happens next?

Multi-Security Services (MSS) will arrange a time, at your convenience, for initial survey. The survey is the basis for your quote and is tailored to your individual needs. Every quote includes a free, no obligation risk assessment.

What's required exactly will be determined by the survey, but most systems comprise of a control panel and keypad, a door contact, a bell and passive infrared detectors. For extra peace of mind, alarm systems can be monitored by an Alarm Receiving Centre (who will contact keyholders in the event of an incident) and by the police.

We'll send you an information pack containing a system specification, terms and conditions and the quote. You'll also be offered an annual maintenance contract which includes on-site system health checks.

Hassle free installation

Once the quote has been approved, we arrange a date for installation at your convenience.

On the day of the installation, our engineer will walk round the site with you and make sure you're happy with where the equipment will go.

Satisfied and confident

Once installed, the engineer will explain your system to you and programme it to your exact requirements. Our high level of service means that the engineer will not leave until you are 100% satisfied and confident with your new system.